I’m sorry, Bank of America, but you’ve worn out your welcome. Â When you make changes to account policy without telling me, fee me based upon that change based upon an event that proceeded the policy change, then claim you notified me and refuse to refund the fee, you’re toast. Â I can’t trust you anymore.
More importantly, BofA, if I may call you that, you’ve made a poor decision. Â In an economic downturn, which we are obviously experiencing, you shouldn’t be raising the minimum account balance 50%, and increasing the fee when a balance falls below that. Â It’s just not right. Â I remind myself that I as a taxpayer have given you $15 billion dollars to help you with your poor decisions, and yet you’re not giving out more loans, you’re charging your customers more, and you’re letting your customer service slip.
I’m sorry, BofA, it’s just not working out. Â I’ve found someone else, and they’re happy to have my account no matter how much I give them.
